Martha  Clark  Scala

Good listeners ask clarifying questions rather than assuming they understand everything the person has said. They show genuine interest.

And then it happened . . . A soulful male voice started singing the familiar lyrics to “House of the Rising Sun.”

A clash in needs. Perhaps most disappointments boil down to this: our needs or priorities differ.

The work of grieving isn’t just to mourn the loss, but to find some kind of blessing, or some kind of agreement with reality . . .

Don’t you want to just put your fingers in your ears and sing la-la-la sometimes? Wouldn’t it be sweet to block out the disturbing things...